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Testimonials
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Client Testimonials
These testimonials reflect PayServ's commitment to exceptional customer service, hands-on support, and seamless implementation, making us a trusted partner for companies of all sizes.
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Client Testimonials
"I was introduced to PayServ through an HRIS consultant who recommended them over UKG directly because of their customer service and “hand-holding” throughout the implementation process. The consultant was not wrong! Our implementation went incredibly well. Throughout the process, PayServ’s team kept us on track, worked through the steps needed, and was available for questions at any time. It was amazing to feel like we had a true partner in this. Once we went live with PayServ, the customer didn’t stop. They had weekly meetings for as long as we felt they needed to become comfortable using the product. They were/are always available to answer questions and provide support.
"Our experience with the PayServ team during the onboarding process was exceptional. They ensured that we stayed on schedule and were available whenever we had questions or required support. Their customer service is truly outstanding, and I highly recommend them to potential clients seeking a top-tier product and team."
"PayServ Systems has immensely enhanced our department’s efficiency. Tasks as important as payroll, as repetitive as data entry, and as focal as onboarding have completely evolved from old paper forms and spreadsheets to new, seamless, integrated, clean processes with PayServ and UKG Ready. Starting with our most daunting task—payroll for 800 employees—this used to be a week-long mission. PayServ has created custom reporting, automatic emails, scheduling templates, time and labor rules, custom exceptions flags, and import templates that have reduced payroll processing to a fraction of the time! This can now be completed in one morning!"
"Sam and Matt, thanks for letting me tag along on the PayServ implementation with Metra. I really enjoyed the process and was very impressed with the team of people assigned to this project. Having been involved with implementations for almost all of the major HCM providers out there, I can unequivocally say that working with PayServ has been a delight, and the UKG platform definitely delivers." Starting with our most daunting task—payroll for 800 employees—this used to be a week-long mission. PayServ has created custom reporting, automatic emails, scheduling templates, time and labor rules, custom exceptions flags, and import templates that have reduced payroll processing to a fraction of the time! This can now be completed in one morning!"